Delivery & Returns

Where are you based?

We are based in Birmingham, UK.

Where do you ship?

We deliver throughout England, Wales, Scotland & Ireland with the exception of The Scottish Highlands & Islands, The Isles of Scilly and The Isle of Man.

Which courier do you use?

We will deliver your order in a box via one of our couriers. The majority of the time your order will be delivered by UPS with Express Delivery Service (Next Day). In some rare cases we may use a different courier.Delivery within Birmingham is undertaken by AffettoItaliano vans.

What delivery options you offer?

Most of the parcels will be shipped with Next Day Delivery. If you order on a Friday, orders will be shipped on the next Monday. Some products need to be pre-ordered as super fresh. Check this page for more info.

Free Delivery for orders over £80

How much is it next day delivery?

Under 10k: £7.99
11-15kg: £9.99

How will my products stay fresh?

For deliveries across UK all fresh food is packaged in thermal insulated packs to ensure it arrives in the same fresh state as when it leaves our premises.

Can I add any note on the checkout?

You can add specific delivery instructions in the shopping basket in the “Add delivery instructions or gift messages” section. We will pass on your delivery instructions to our courier.